Whatever industry you’re in – you’re in the people business.
You’re not a retailer, a manufacturer or a healthcare company – you’re a people brand.
And the better your people, the better your company.
Here’s my supremely simple guide to ensure you get the best out of your people.
First you’ve got to hire the right people.
That sounds easy but it’s not.
Hire slow, fire fast is the best recruitment advice I ever got.
Next, you’ve got to give your people the tools to do their job.
You know the type of stuff I’m talking about – vision, values, technology and training.
Finally, you need to get out of the way and let them do their job.
That’s the hard thing about being the boss – you’ve got to trust and not interfere too much.
They’re not you, so remember they’re not going to do everything your way.
They may, in fact, surprise you by doing some things better.
If you’ve hired the right people and tooled them up for the job – they won’t need constant supervision.
If you let them get on with their job, they’ll repay your trust by delivering above and beyond your expectations.